My time is important and when I only have 2 days to operate, I require prior notice if you cancel or want to change your appointment. Please be aware I need to be strict with the below conditions.
If you cancel or do not show up on the day of your service you will need to pay the full online price of the service that you were booked for plus the new booking for your next visit.
If you cancel the day before your visit you will need to pay 50% of that service, plus service for the new booking.
If you cancel 2 days before your appointment no charge will be added. However you need to cancel via the online booking system, you receive this option from the email confirmation when you first made the appointment. Example for 2 day cancellation if you are booked on Saturday I require you to cancel by 5pm Thursday.
If you are late and I cannot complete the service your appointment will be cancelled and you will need to pay the full online price amount plus the new appointment service. However, if you have multiple services booked and you are late I may have to drop one of the services you booked for, you will still be charged for the full amount.
I will not accept being called into work, suddenly get the flu or heavy traffic as an excuse for being late, cancelling or not showing up, there are only a few exceptions that I will accept.
Michael W Barber Shop, Mens Hair Cutting, Face Shaving, Waxing, Massage, Keratin Treatments. Robina Gold Coast/ONLINE APPOINTMENT